Home » Business Process Maturity: A Comparative Study on a Sample of Business Process Maturity Models by Amy Van Looy
Business Process Maturity: A Comparative Study on a Sample of Business Process Maturity Models Amy Van Looy

Business Process Maturity: A Comparative Study on a Sample of Business Process Maturity Models

Amy Van Looy

Published February 11th 2014
ISBN : 9783319042015
Paperback
87 pages
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 About the Book 

Organisations face many challenges, which induce them to perform better, and thus to establish mature (or excellent) business processes. As they now face globalisation, higher competitiveness, demanding customers, growing IT possibilities, compliancyMoreOrganisations face many challenges, which induce them to perform better, and thus to establish mature (or excellent) business processes. As they now face globalisation, higher competitiveness, demanding customers, growing IT possibilities, compliancy rules etc., business process maturity models (BPMMs) have been introduced to help organisations gradually assess and improve their business processes (e.g. CMMI or OMG-BPMM). In fact, there are now so many BPMMs to choose from that organisations risk selecting one that does not fit their needs or one of substandard quality. This book presents a study that distinguishes process management from process orientation so as to arrive at a common understanding. It also includes a classification study to identify the capability areas and maturity types of 69 existing BPMMs, in order to strengthen the basis of available BPMMs. Lastly it presents a selection study to identify criteria for choosing one BPMM from the broad selection, which produced a free online selection tool, BPMM Smart-Selector.